Privacy Policy

Effective date: August 2025

At ASP Creative Crafts, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK GDPR and other applicable data protection laws.

1. Data We Collect

We may collect the following personal data when you interact with our website:

Personal Information: Name, email address, phone number, and billing/shipping address when you place an order or subscribe to our newsletter.
Payment Information: Handled securely via our payment processor; we do not store full payment card details on our site.
Website Usage Information: IP address, browser type, pages visited, and analytics data through cookies and Wix analytics tools.

2. How We Use Your Data

We process your personal data for specific purposes:

To process and fulfill your orders.
To communicate order updates, delivery information, and customer service responses.
To send newsletters or promotional emails if you have opted in.
To improve our website and services using anonymous analytics.
To comply with legal obligations.

We do not sell your personal data to third parties.

3. Legal Basis for Processing

We process your data under the following legal grounds:

Contractual necessity: To process orders and provide our services.
Consent: For marketing communications and newsletters.
Legitimate interests: To improve our services and website.
Legal obligations: To comply with applicable laws.

4. Sharing Your Data

We may share your personal data with trusted third parties:

Service Providers: Payment processors, shipping providers, and Wix.
Legal Requirements: If required by law or to protect our rights.

5. Cookies & Tracking

Our website uses cookies and tracking technologies to enhance your experience:

Essential Cookies: Required for site functionality and order processing.
Analytics Cookies: Help us understand website usage and improve services.
Marketing Cookies: Used for newsletters and targeted advertising (only with your consent).

You can manage cookie preferences via our cookie banner and your browser settings.

6. Your Rights under GDPR

You have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion of your personal data.
Withdraw consent for marketing at any time.
Request restriction of processing.
Receive your data in a portable format.
Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at: info@aspcreativecrafts.co.uk

7. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes outlined or as required by law.

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these websites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

11. Contact Us

For questions regarding this Privacy Policy or your personal data, contact info@aspcreativecrafts.co.uk.